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Annual International SUGA, Inc. Education Conference On-Line Registration
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Things You Should Know About Conference Registration
1.Refund Policy: All SUGA Conference cancellations and requests for refunds must be made in writing or by email to either a SUGA board member or the conference planner (SUGA business manager). Letters and/or an e-mails requesting refunds should be received no later than 30 days prior to the first day of the conference to receive a full refund of the conference fee (minus an administrative fee of $50.00) with the exception of the Emergency situations as noted below. Telephone requests will not be honored. Refund requests postmarked or emailed fewer than 30 days prior to the start of the Conference will receive a 50% registration fee refund. Requests for refunds received after the first day of the Conference will not be considered. Refunds will be sent within 60 days after the last day of the conference.
Emergency Illness or Death of Registrant or Immediate Family Member: (Immediate family member will consist of: the attendee or attendee’s current legal spouse, domestic partner or the direct relatives of either, limited to parents, children, grandparents, siblings.) Attendees who are unable to attend the Conference due to a family death, illness, or other extraordinary circumstances must contact the SUGA Conference Planner (SUGA business manager) or a SUGA board member by letter or e-mail no later than 20 days after the last day of the Conference to receive a full refund less the $50 administrative fee. Proof of death ( copy of death notice in news paper) or illness ( notice from doctor stating attendee was unable to attend due to medical reasons ) will be required to receive full refund less an administration fee of $50.
Substitution Policy: After the Conference registration deadline but through the actual conference itself, a registrant may request the privilege of sending a substitute in their place for an administration fee of $25.
2. Member Database – On-Line Registration is integrated with the SUGA Member Database. Those of you that are already entered in the member database will be able to sign-in and much of the required information will be filled in for you. If you work for an organization that is a member of SUGA, but you are not in the member database, please talk to the SUGA Contact for your organization. That person has the authority to add you to the database.
3. Required Information and other information – Some important tips:
- Advance through the registration form using the TAB key. Do not use the ENTER key as it will submit your registration.
- Please turn off your Caps Lock before entering information.
- Please enter telephone and fax numbers the same as following example: 555-555-5555
- Registration Fees will be automatically totaled based on whether you click on SUGA Member; Non-SUGA Member; or One-Day Fee. If you choose One-Day Fee, please click the day you will attend. Everyone else should TAB past the days.
- After submitting your registration, if you want to make changes, DO NOT submit another registration. Please e-mail Conference@HUGinc.org or call 951-780-0144.
- One person per registration form – for additional people just go back to the form and enter each additional person.
4. Payment Options are:
- Credit Card – VISA or MasterCard only. After pushing the SUBMIT button follow the instructions on the credit card page and when finished, print the Payment Receipt which will appear on the screen. As part of the credit card processing, the name of the registrant will be pulled through to the "Customer ID" field at the credit card authorization site. The name of the person on the credit card must still be entered, even if the name is the same as the registrant, along with the credit card number.
- Purchase Order. There is a box to enter the Purchase Order Number. After pushing the SUBMIT button a Conference Registration Invoice will appear on the screen. You should print the invoice and FAX a copy of the PO and the Invoice to 360-687-4993.
- Check. You have the option of registering on-line and mailing a check. As with the PO option, after pushing the SUBMIT button a Conference Registration Invoice will appear on the screen. Print the invoice and mail a copy of it with your check to the mailing address on the invoice.
Please note that those using PO or check as the payment option must submit a copy of the PO or a check by May 14, 2010, or the registration will be canceled and you will be billed.
To register on-line, please click on the following link:
SUGA 2010 Online Registration>>
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